Guest Information

Did we mention we're Vegan?

The Base is a small animal sanctuary and a Vegan retreat.

We like to make it clear to all guests that The Base Vegan Retreat Animal Sanctuary is strictly plant based out of compassion for ALL animals and our Earth, which means we DO NOT ALLOW any animal derived food products (meat, fish, milk, cheese & eggs) and food products containing such ingredients on the property, with the exception of packaged food for your companion animals.

Standing by our principles of compassion in the world of business is never easy, so your support is very much appreciated.

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Access Instructions

Self entry access instructions will be texted to you on your day of arrival, but we are almost always here anyway if you require any assistance or just want to say hello and ask any questions for your stay. The Cabin is accessed through the side gate into the garden.

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Animals: Feeding

You are welcome to bring fresh raw food for the animals, here is a general guide to their preferences.

Birds: most seeds, blueberries, strawberries, oranges, peas, salad, herbs, courgettes.

Guineas: salad, herbs, greens, peppers.

Buns: greens, carrots, herbs, apples, willow and dandelions.
Not too many carrots or apples as they are sugary.

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Animals: Drop in Visitors

You are welcome to come Fri to Mon inclusive, 10am to 4pm, please arrange your visit with us in advance. Please make a £10 minimum donation per adult on the website before you come. You are welcome to bring some fresh raw food as above for the animals. A hot/cold drink and cake are also available to buy at £7.50 per head. This all supports our sanctuary costs and is very much appreciated.

Alternatively, you could book an Afternoon Tea in which case there is no need to make a donation.

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Bank Details

Bank: Monzo Bank
Account type: Business
Account Name: The Base Vegan Retreat
Sort code: 04-00-04
Account number: 66841313
IBAN: GB53 MONZ 0400 0466 8413 13
Bank address: Broadwalk House, 5 Appold St, London, EC2A 2AG, United Kingdom

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Check In Time 4pm to 9pm

The earliest you can check in is 4pm. This is the earliest we can offer because in addition to seeing to the accommodation, we also need time to tend to our rescue animals and the garden. If you just want to leave your car here until check in time, you can do so any time after 11am.

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Check Out Time by 11am

Please respect our check out time as we need time to prepare as thoroughly as we did prior to your own arrival and we also have the animals to tend to.

If you have settled up for any extras, then there is nothing to do except leave your keys in the door.

If it helps, you can leave your car here up to 3pm if you need to, but again, please let us know in advance in case we are having deliveries or maintenance etc.

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Directions to The Base

Our address is 54 Hollyguest Road, Bristol BS15 9NW.

We are on the one-way section of Hollyguest Road so it's important to approach from Cock Road / Kelston Grove and head down the one-way lane next to the allotment car park. Our house is on the right hand bend, on the left hand side, kind of behind you, look for our green sign "The Base" .

Our sign

Google Map

Google Maps also gives directions for public transport, cycling and walking, just look out for the buttons below when using Google maps:

The public transport directions will include full details like walking to bus stops, bus numbers and departure times.

The Google Maps app gives a better experience than the Google Maps website.

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Dog Walks

The precariously named 'Cock Road Ridge' is a perfect green space for walking yourself and/or the dog with open meadows, woody paths and views. Muddy most of the year so get your boots on, turn left out of the driveway and stroll down the lane.

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Hot Tub

The hot tub is outdoors situated under the grand canopy of our eucalyptus tree. It is booked for exclusive use per day and accommodates 3 to 4 guests at one time.

The rate is £85 per day.

When booking the cabin, it can be added during the booking process. If you are adding it to an Afternoon Tea booking, please contact us to book the tub.

Opening Times
For one-day hot tub bookings, (regardless of length of stay): 5pm to 9pm.
Any consecutive days of hot tub booking: 11am - 9pm.

For example, if you book the hot tub for 2 consecutive days during your stay, it will be available from 5-9pm on the first day of use, and from 11am-9pm on the second day of use.

Please note it is not available on your check out day.

Prosecco on ice makes an excellent accompaniment and may be spontaneously ordered by phone or text.

Usage Instructions

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Late Arrivals

We are able to accommodate arrivals later than 9pm, but please prepare a reasonable excuse and arrange this with us in advance.

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You can park on the main driveway in front of the resident motorhome. Two additional spaces are also available. A smaller one in front of the porch window, and a larger one at the other end of the main house (mind the large step outside the door).

Please do not block the lane or access to gates and doors etc.

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Companion Animals are very welcome, but we do need to work together with you to ensure the safety of our resident VIPs, who are usually the smaller and more vulnerable! Our animals roam free in the garden from around 8am to dusk and we can be flexible with this to give visiting VIPs some garden time. But while our animals are out you must please keep dogs on a lead when in the garden.

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Pet Food

Bringing meat based pet food for your companion animals is OK, but we encourage guests to consider trying plant based pet food. Let us know if you would like to try a free sample.

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Riverside Pubs

Both of these are within a 40 minute's walk from us. You can also walk from one to the other along the river, and there is also a ferry service which goes to and from the city centre.

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Nearest 100% Vegan Pub

Harp and Crown, 36 min drive East of us, in Corsham, Wiltshire.

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